정보
11525 South St, Cerritos, CA 90703
정보 업데이트: 2026. 4. 17.
리뷰
I came to Target to buy a trimmer and pressed the “need help” button — it’s been about 20 minutes and I’m still waiting. I even told an employee, but no one has shown up yet. The store is about to close, so maybe they’ll come tomorrow 😕 Very disappointing experience.
Only one counter was open on Saturday evening (3/29). The line was very looong. Lot of people in line were purchasing alcohol. Therefore they couldn’t use the self checkout. Was waiting in line for 20 min. Asked an employee if they can open another counter, he said no more people available to occupy the register. Very bad customer service. A few people waited in line for 15-20 walked out. They need to improve customer service here. People are not going to come back. I am certainly not coming back.
This is hands down the worst Target I have ever visited in my life. The level of customer service is beyond unacceptable—it’s almost impressive how consistently bad it is. I called three days in a row with simple questions, and not once did anyone bother to properly answer the phone. On the rare occasion someone did pick up, they immediately hung up without even saying hello, as if customers are an inconvenience rather than the reason the store exists. It’s honestly baffling how a store under such a major brand can be run with this level of disregard. Whoever is managing this location is clearly failing, because this place desperately needs stronger leadership, accountability, and basic customer service training. I’ve never felt so ignored and frustrated by a retail store before!!!!!!!
This is specific to the Tech Department and whoever is running the scheduling here. There is no good reason a customer should have to wait 15+ and ask several associates for assistance and still not get help. I genuinely enjoy shopping at this location. Given the circumstances of today’s event I am almost certain I would not be returning to this location. If you’re not going to have anyone in the department to provide service then you might as well lock each individual item vs behind a locked glass case and allow the customer to take it to the front for purchase.
@Target, please don’t let this store get run down like some other stores. We saw trash all over the parking and it looked like trash that had been littered for some time too. Someone is dropping the ball? Also no one was picking up the carts. The check out lines were too long and most of them were closed (not enough cashiers open). On a positive note the store was stocked well.
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