정보
156-24 Northern Boulevard, Flushing, NY 11354
정보 업데이트: 2026. 4. 17.
리뷰
Very disappointed with our experience. We ordered four drinks (mediums and larges) and received all small sizes instead. On top of that, one of the pastries we ordered was completely incorrect. If an item wasn’t available, we would have appreciated being notified — not just given something different without asking. We called the store and were told we’d receive a partial refund of $6, which doesn’t properly reflect the size difference and the incorrect pastry. When we called back to explain further, the call was hung up on us. Later we were told to bring the cups back to have them refilled, which isn’t realistic after we already left. This wasn’t about the money it was about principle and customer service. We ordered specific sizes and specific items and didn’t receive what we paid for. Mistakes happen, but how they’re handled makes all the difference. Unfortunately, this was one of the worst experiences we’ve had here.
Stopped by for a coffee, and ended up getting the biscoff slice of cake, chocolate cream bread and a matcha latte. The matcha latte was too milky, but the rest was amazing! They have a cute store in the back that sells books and accessories. They also have a restroom, but you need the bathroom code from the receipt to access it. The staff was really friendly and nice.
This has always been my favorite coffee chain. I purchase iced Americanos from your Flushing or Manhattan locations almost every day and I’ve never had any issues. Unfortunately, since drinking your iced Americano today, I began experiencing diarrhea. I don’t believe this is just a sensitivity to caffeine or coffee in general, as I regularly drink black coffee without problems. I strongly suspect this is due to improper maintenance of your ice machine. If an ice machine is not cleaned regularly, it can easily become less sanitary than a toilet. In addition, last week in the morning, I witnessed how one of your staff members swept the floor. They did not carefully sweep with the broom angled low to keep dust contained; instead, they lifted the broom abruptly, causing dust to rise into the air while customers were present and the bakery display case was open. Those fine particles and bacteria would have landed onto the pastries, onto customers, and throughout the store. It is concerning that a large food and beverage chain does not properly train employees on basic sanitation practices. Using a vacuum with proper filtration would be far more hygienic, especially if the filters are cleaned and replaced regularly. I genuinely hope you take this seriously and improve your hygiene standards. Your coffee beans are truly more fragrant and flavorful than many other brands, which is why I want to continue supporting you.
The lemon croissant donut is amazing. The coffee donut is great too. I get both of them all the time. The only thing I don't like is the plastic bags used to wrap stuff sticks to the frosting. If you're lucky you can get a box which is 100x better! Ganache Cream Cake Slice 8/10 -taste like chocolate mousse, chocolate crunches, and light chocolate cake
‼️🚨PLEASE FIRE the mexican girl whos working at the cashier. She was wearing a cap and is the one who is alittle on the short and bigger side. Today i went in to get a cake at around 4:10pm december 14. We walk in a start looking and she randomly comes behind the counter and goes “Are you gonna pick one or not?” I looked at her like???? I just got in here what?? PLEASE CHECK THE CAMERA. HER EYE GLARE CANNOT be unseen. Its impossible to not see it on camera if you zoom into her face. No hello, no greeting, just pure look of hatred and bordem. I then ask for 8 candles and she goes “we dont have” AND GLARES before a different girl whispers “we do”. She then proceeds to hand me the candles in a crumbled plastic bag and hands it to me with two fingers as if the candle bag is a cigarette. What is this behavior and why is she doing this? Please ask her what her deal is. I dont know if she was in a bad mood or what, but she was so insanely rude. I have never experienced such terrible service at this location in my life and ive been going here my entire life for YEARS. PLEASE do the entire store and owner a favor and fire this girl. People do not deserve this sort of behavior when coming in to buy bread or cake. I couldn’t even check her name because her and the other thinner mexican girl had no name tag on. They didnt have an apron on either to indicate that they worked there. Isnt this reportable? Please fire this girl. People who come in here to buy bread shouldn’t feel attacked or offended by employees who clearly hate their job and customers. This girl needs to be retrained and learn proper manners starting from “Hello how are you” to “Have a good day” or get fired so that someone who ACTUALLY wants to work and leave a good impression on this location can work. Please don’t waste your time and money and replace this girl.
한줄 리뷰
첫 번째 리뷰를 남겨주세요!