정보
31-10 Whitestone Expressway, Flushing, NY 11354
정보 업데이트: 2026. 4. 17.
리뷰
I want to give special praise to Laura Wu in Sales — she has been incredibly helpful to both me and my customers. She genuinely takes the time to understand the needs of each project, explains the options clearly, and focuses on finding the right solution instead of just selling a product. Thank you Laura. What stands out most about Crystal Windows is how much they truly value customer service. I highly recommend Crystal Windows to anyone looking for quality products and a team that genuinely supports their clients.
Recently we replaced all the windows of our home. Choosing Precious Window to install our new windows was the best decision! From start to finish, the experience was seamless and professional. Jeannie was incredibly knowledgeable and patient, guiding us through the different window options without any pressure. She helped us find the perfect style and energy-efficient features to match our home and budget. The installation team led by Andy was outstanding! They were punctual, respectful of our property, and meticulous in their work. The cleanup afterward was impeccable. The windows themselves are stunning! We've already noticed a significant difference in noise reduction and temperature control. We are beyond thrilled with our new windows and the exceptional service provided by Precious Window and Jeannie. Her commitment to quality and customer satisfaction is truly commendable. We highly recommend them to anyone looking for window replacement.
Crystal Window & Door Systems provided new windows for my apartment that had been smashed in by fire fighters. 3 years later, the seal has broken on them, moisture got in there and they are ruined (see photos). Same problem for my neighbors. The glazier who replaced them noted the glue seal was cheap and cost saving, and that patch work (see photos) suggested someone knew there was a problem and did a poor job trying to fix it. When they were challenged on it, Crystal Windows refused to do anything, taking the position that the windows are out of warranty. I'm no lawyer and can't fairly comment on this part, but my understanding is that they are relying on a commercial property warranty rather than a residential warranty because it's an 81 unit coop in New York City. I don't think it should matter! The bottom line is Crystal Windows cut corners and provided cheap, crappy, defective replacement windows to people who had their homes lost in a fire and were trying to rebuild their lives, and then refused to take any responsibility for it. Do not recommend.
We’re extremely pleased with both the service and the quality of the products we received. They replaced our patio door and four windows in our second-story condo, and did an excellent job from start to finish. Their pricing was far more reasonable than other companies we looked into, and they delivered exactly what they promised. Our installation team were friendly, professional, and kept us updated throughout the process. They also made sure to clean up thoroughly as they worked. If you’re planning to replace your windows, I highly recommend this team!
I am a general contractor and for first time I placed an order for my customer entire house. All windows arrived damaged . There are pieces of glue inside the glass. Also dirt inside the glass. Keep calling them every week and they promise that they will send someone and they would replace them. Waiting already 3 months. Worst company will worst quality and worst customer service. Do not order from them. Buy from Pella or Anderson. Never had problem with them.
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