하드락카페

Did You Z That!

Googlea month ago

My wife and I went to Hard Rock Cafe as we like to try different ones in the UK and this one is around 10 minutes from our hotel whilst being in LA. We got to the service desk and asked for a table of 2 as we didn’t have a reservation, and the server was looking as if no tables were available but there were plenty. The Food: I ordered chicken and fries, the picture made it look like chicken wings which is what I wanted but instead of chicken tenders-ish? (See photo). My wife got a vegetarian burger and fries. The food was okay, I wouldn’t really recommend either dish personally. We both also got 2 cocktails, which were delicious and tasty. THE SERVICE: A mixed bag. Our server ‘Albie’ was really good and intent to anything we needed and was very efficient. HOWEVER, I do have an issue with the photographer. A lady asked us if we wanted a picture taken, without explaining anything about costs or prices. We had a photo, we got a complimentary one but then asked if we wanted them on a keychain etc which we didn’t but I feel like this is a sleazy sales tactic. Overall, I wouldn’t be in a rush to go back. The cocktails were the best part, the food wasn’t bad but not great!

Ricardo Gallegos

Googlea month ago

Came here between lunch and dinner. Atmosphere might be different at night. Place was not very busy. Had to wait 10min for seating. Hard to get to. I paid 27 bucks, so I dont have to deal with issues. Food selection was small. Burger was good. Not sure of I'd come back again. Price is reasonable.

T.Q. Powell

Google3 months ago

Our first time in Hollywood and the Hard Rock Cafe was awesome! The food, the atmosphere, the really awesome memorabilia, and our server Chris was top notch! We had a small wait to be seated so we shopped in the gift shop, but once we sat and ordered, our food arrived quickly and deliciously! Attached some, but not all the pics I took.

Braedyn Beal

Google4 months ago

First time visit to one of Hollywood’s acclaimed restaurants. Upon arrival, the establishment was clean, inviting, and intrigues you to walk around a bit and admire all the notable one of a kind pieces displayed on the walls. Server was attentive, food was tasty, and wait times were very minimal. However, we did encounter some miscommunication and misrepresentation of the discounted items displayed on the stage area. Upon originally asking the employee stationed there, she stated that everything was discounted but didn’t give a definitive answer on how much percentage off each item, gave a broad range, and overall portrayed to be ambiguous. Furthermore, she appeared unaware when I brought to her attention that certain items had additional markdown tags applied, while others did not. Therefore, it became a game of taking item one by one and going “How much is this one? How about this? Oh, and this one?” Several other customers also expressed confusion regarding the unclear presentation of sale items. Finally, the manager came over and provided some definitive information, stating everything was 50% - which vastly differed from the original information received by the other employee. Overall, I believe there are meaningful opportunities for improvement in this area to support a more seamless and customer-centric experience moving forward.

Mark Annese

Google4 months ago

Music Mecca cafe - brunch for 2 Mid morning brunch, very quiet for Hollywood Blvd and this cafe although still early in the day. I have visited Hard Rock Cafe in different locations and although in the centre of Hollywood Blv - the Tourist Trap it was pretty good. Christmas special had entree and main for US$43 and when you compared this to mains the entree was essentially free. I chose the Caesar salad and Smokehouse Plate. The salad was very good, lettuce fresh and crispy, dressing nicely seasoned. The mixed smoked plate included pulled pork, fried onion fries and chicken breast and side of slaw. The pork was tender and smoked well and the chicken thin still nice not over cooked. Slaw was crisp with a nice tasting dressing. My son had the wings and the Messiah burger. Wings were meaty and had a nice tangy dressing. Burger was enormous. Double fried chicken patty with the works. This also looked good and from all accounts was very tasty. Our server was excellent and these guys work hard for their tips. Overall a pleasant experience as these places can be hit and miss at times especially in the tourist traps. Total for 2 inc drinks and tip US$120