한인 신뢰점수 0/100
이 카테고리 1541위People say this hotel offers spacious rooms and comfortable beds. They also highlight the convenient location near Central Park and Times Square, and the friendly and helpful staff. Some reviews mention the elevators can be slow.
정보
65 W 54th St, New York, NY 10019
정보 업데이트: 2026. 4. 17.
리뷰
We stayed at Warwick New York in a Junior Suite with a King Bed during the holidays, and overall it was a comfortable and well-located stay. The suite was spacious, more enough space for 4 extra large suitacases which made a real difference for a winter trip. It felt like such a luxury to step out in the morning for a few hours at The Met, return to the hotel to rest and nap, and then head back out in the evening for Broadway. That flexibility truly elevated our New York experience. The location is top notch. Our Christmas dinner at La Grande Boucherie was incredibly easy since it was just a short walk away. On a super windy and freezing Christmas night, that convenience was priceless. The hotel itself has a certain old New York charm, which we appreciated. However, there are areas that could be improved, especially considering the holiday rates. Housekeeping could be more consistent. On a few days, the bath mat was missing and the towel setup was incomplete. It wasn’t a major issue, but for the price point, we expected better attention to detail. Additionally, the extra bed mattress could use an upgrade to better match the comfort of the main suite. We were not expecting The Ritz, but at holiday pricing, a bit more polish in housekeeping and bedding quality would go a long way. That said, the space, charm, and unbeatable location made it a convenient base for a festive New York stay. We wil definitely come back.
We just got back from my second time staying at this hotel. The front desk folks are exceptional. They helped me upgrade to a larger room when my daughter needed to join us at the last minute. It is a beautiful hotel in an excellent location. It is pretty central to the west side and love the location for going in and out of Central Park. Thank you soo much for a wonderful stay!
I am part of a group that travels to NYC each year since 2021. In the few couple of years we were able to successfully secure a group rate. Last year, despite calling as early as August 2025, the hotel was evasive about giving us a group discount rate. As a result we cancelled our reservation and took our business elsewhere. I received my credit card bill in January 2026 and saw that the hotel charged me over 900. for the cancelled reservation. When I called Lisa Chin and management to inquire about what happened they stated the reservation was not cancelled. I have BOTH phone calls and emails which verify our communication. I have asked for a full refund and still did not receive it. Now when I call I get the runaround and still no answer to the refund. How else does something like this get reported? Has this happened to anyone else? My group and I visited NYC (38 of us) and stayed at the Sheraton New York Times Square and had a great experience.
I highly recommend staying at the Warwick New York Hotel. My friend and I chose Warwick because we genuinely trusted that we would have a wonderful and memorable experience and that is exactly what we received 🤩 From the moment we arrived, everything exceeded our expectations, especially the exceptional level of service. We had the absolute pleasure of interacting with an outstanding team, and in particular with Alain ❤️. Alain is an incredible manager professional, attentive, and genuinely kind. This five-star review is especially dedicated to him, as he supported us during a moment when we truly needed assistance. He handled the situation promptly, efficiently, and with great care, and resolved it in a very short time. We are deeply grateful to Alain, as well as to the front desk team, for their professionalism, warmth, and dedication. Their hospitality made our stay truly comfortable and enjoyable. Warwick New York Hotel is a place we would gladly return to and recommend without hesitation.
Me and my sisters stayed here for 4 days during the Christmas period. We were blown away with the quality of service we received while being here. All the staff are so kind and welcoming and make you feel so at home, always available to offer any assistance at any time. They really went above and beyond to ensure we had a lovely stay. The beds are very comfy and the facilities are very clean and hygienic. Location is also a bonus. I would recommend this hotel to anyone and we will definitely be back.
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