정보
136 W 55th St, New York, NY 10019
정보 업데이트: 2026. 4. 17.
리뷰
The entire building needs some TLC. The room we stayed in appears to not have been updated since 1980, judging from the toilet in the bathroom. Other than the appearance, it was a cheap room in a good location. If you're on a budget, this is a great option. There seemed to be a shortage of bath towels, shampoo, and soap. When requested, we were given extra, but to have to ask as soon as we got into the room was a bit much. The staff were pleasant and helpful, considering the depressing state of the property. Our room was over 80 degrees when we got there. We had to turn off the heater so it would stop pumping hot air into the room. We turned on the AC in the morning which helped lower the temperature. If your kids have some camping experience, they will be fine here. But, if there is an expectation of anything more than bare bones, you best move along to another hotel.
Overall we had a pretty good experience. We had a king room with a separate area with twin sofa bed. It was a good amount of space for a New York hotel. When we arrived there were only two hand towels and two washcloths for 3 people - we were quickly provided 3 bath towels. There was minimal hot water first day but other days were fine. We were fortunate that we were checking out 3/26 - there was a hand written sign on the door when we returned after broadway 3/25 that the hotel was closing. Next morning as we were leaving it looked like complete chaos as people were arriving and being told the hotel was closed.
This is an old hotel. It was convenient to me since I attended a concert directly across the street at City Center. The room I reserved was large and had good overall features. The furniture is old and has some wear and tear but overall for the price I paid for the night the size of the room and the features compensated. The tub in the bathroom is also a jacuzzi but I didn't test it out since I was freezing because there was no heat!! It was one of those particularly cold nights and the following morning as well. The telephones were offline and could not be used. There are no USB outlets to charge devices only standard electrical outlets. They have WiFi though. The covers on the bed are very thin so couldn't stay warm. I was tired and fell asleep that night but the next morning woke up and was freezing. I went downstairs to the front desk the following morning to tell them there is no heat. The front desk person told me that he would give me another room. I told him that it was too late for that since I would be checking out that morning. The small heat/cool fixture on the wall obviously wasn't working. I closed the door to the bathroom and turned on the shower to hot water to warm up the bathroom. The hallways were toasty warm in the building so apparently they had heat there but not in my room. The only toiletries they provide in the bathroom are minimal. I would have enjoyed my stay if they had provided heat. There is also an ample side room for snacks. That side room has a sofa, a wall telephone, and a full bathroom. You will need your room card to get in. I was able to have a snack before I fell asleep.
Don't believe all the bad reviews. We just arrived home from our 5 day trip from New York for the 1st time ever. We were thinking about canceling after reading the bad reviews. But 1000% glad we didn't. OUR hotel experience was awesome. YES the hotel is old but to me that adds character. Our A/c worked wonderfully... towels were plentiful..staff was amazing... yes, the elevators were small, but they moved quickly. The location was perfect. From what I have heard of other newer hotels in New York, the rooms are small. But our "suite" which is not much more than a regular room was amazingly spacious. Living area and sleeping area were sepeate with a door for privacy. Microwave and fridge and sink with dishes. Our sleeping area also had a sitting area. Living area came with a sleeper sofa. I'm not one that will leave a good review if it doesn't deserve 1 but this place was amazing and a very good price.
Location was great as it’s in the theater district but everything else about the hotel is awful. I don’t stay in motels but had to once due to an airline issue and the motel experience was better than this supposedly luxury hotel. Upon arrival there was no bell hop or ramp. Had to lift a large heavy suitcase and my bags down the stairs to the front desk area. Booked a suite and besides the room being extremely dated (there was a Zenith tv that didn’t work because it needed an antenna), the towels were thin rags, one had holes in it, the other was ripped and they were not normal sized towels, more like rags. The blankets on the beds were covered in hair and stained. We complained to the front desk and they assured us that wasn’t the standard and housekeeping would rectify it by changing the blankets and sheets, and bring us fresh towels. When we got back to the room, it wasn’t done. We called the front desk and was told no one is available to handle our request and we should have stayed in the room to oversee housekeeping did what they were supposed to. With no where to sleep, we had to check out of the hotel, cancel our trip and return home. Completely ruined our holiday girls trip. We have been leaving messages and emailing the manager and as of today, 5 days later, no one has returned our calls or refunded us the $900+ we paid and lost. Worst experience ever, extremely disappointing
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