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Christopher T

Google3 months ago

Wonderful airline, I had been flying with them for over 2 decades now. Especially when I used to live in Asia and flying to Singapore or Thailand for getaway or the US for home visit. For me, everything is very easy to book, request online. I rarely talk to customer service person. The airline is ontime 95% of my flights, I couldn’t remember when was any delayed. Great staff at the airports throughout the world. They’re so polite, helpful and very attentive to our needs. The checkin is very smooth and very organized. The plane is clean and smell great upon entered. I flew business class this time so definitely a big bonus since flying from LAX to SING for 17.5hrs. The flight attendants are wondering accommodating you on very single things. I think I got spoiled way too much and really don’t want to end the fly. The foods and drinks are wonderful & tasty and if you picked or requested online prior, it just much easier then to read what available on flights. Overall wonderful airline with wonderful staff & crews and wonderful service. See you on the next flights.

Dr Mohina S kulkarni

Google7 months ago

One of the best airlines in the current circumstances, which has lived up its brand image, very systematic checkins. Boarding lounge facilities and the general welcoming nature. My Husband was flying with Singapore. Alliance and I compared that with my experience at emirates.Any days this airline wins hands down

Esther Leng

Google5 months ago

I heard good things about this airline for years. Supposedly, they and Japan Air rank at the very top. My mother comes from Malaysia, so we've flown back there a few times, although never with Singapore Airlines. Well, we finally got that chance about a month ago. We decided to bite the bullet and endure a lengthy flight from LAX to Singapore, which they said was 16 hours long. In reality, the flight only took 15 hours, so I guess they're doing something right. Also, the lady who sat in front of us was Indonesian and she swore she never used other airlines anymore besides this one. The customer service was really good; all of their staff seemed happy and polite. They give decent food. Nothing really special since all airlines order from a supplier. Huge portions; there's dessert served with every meal. However, my dad complained the seats were too packed. I noticed this as well. I think if we were to fly again, I would have to book Premium Economy ones. Plus, the plane stank like a bathroom... Not very pleasant. We flew SA a second time back to LAX just a few hours ago. This time, the plane was newer, and they offered chicken wraps between meals. Not sure I'd use SA again, but if I were to go back to MY or Sing I probably would, since Malaysian Airlines stopped flying out of LAX.

Diane Lille

Googlea year ago

I have flown economy all around the county and I’ve also flown business class on Swiss Air, El Al. Air France and Delta. This was my first experience flying in an international airlines in first class. And, yes, there is a big difference from economy to business class, and in my experience, a big difference from Business Class to First Class. I’m sure I would have been perfectly happy in business class, but it was full when we booked our tickets. I round trip first class from LAX to Narita, Japan, arriving home last week, It’s not going to be easy to go back to American Airlines after this phenomenal experience. There were only 4 seats in first class both ways. Each of us had two flight attendants catering to all requests. I was extremely happy with absolutely everything! I was quite surprised on my return trip to hear the passenger next to me request the exact year of each bottle of wine offered. The flight attendant came back with a glasses and gave him a taste of every single wine. Personally, I would be embarrassed to make such requests, but the flight attendant happily complied. I also enjoyed the food, soft pajamas and how the flight attendant made me a full bed with a comforter and soft pillows and even sheets! I was in no hurry for the flight to come to an end because it was truly enjoyable. I’m grateful to have had the experience.

Fang Helen

Google2 months ago

Mr.Teoh on airline from New York to Singapore is so nice and heartwarming service, he spend much time and lied his stomach on ground to help me on looking for my earrings . Professional, warm, and extremely helpful. This is why Singapore Airlines is world-class👍👍👍.